Paul Eckert, Founder and CEO of the company, is a sought-after business consultant, turn-around specialist in general business disciplines and is recognized as a leader in the franchise industry. He is well-respected as an innovator, championing the use of technology, branding, and marketing long before the industry recognized the value of these systems. Mr. Eckert is President and Chairman of PAFSC, Inc. (Pennsylvania Financial Service Centers, Inc.) as well as a member of the International Franchise Association’s Franchise Relations Committee and has been a featured writer for several franchise and financial industry publications, including Cheklist Magazine and Franchise World. His vast experience includes the United Services Group, Midas International, Sparks Computerized Car Care, and Speedy Muffler King. Mr. Eckert has filled roles including President and COO, Regional Manager and Vice President of Operations. He specializes in growth, development, training, and creating cutting edge business models that meet the needs of advancing technology. Mr. Eckert has been a senior executive in the franchise industry for over 25 years. He is also the founding member of several other business endeavors. Mr. Eckert attended the University of Pittsburgh where he completed the coursework for the Joseph M. Katz Graduate School of Business Young Executive Program.
Ken Parsons, President of Family Financial Centers, has been an executive with the company for the last ten years. In his role as President of Family Financial Centers, Mr. Parsons oversees construction, real estate, vendor and banking relationships. Mr. Parsons also has vast experience in acquisitions within the alternative financial services industry such as the purchase, lease and sale of the commercial real estate associated with the financial centers. Prior to his current roles he was a sales professional bringing more than seven years of experience in the product and service industries, working for Canon Solutions America Inc and Paychex Inc. He is a graduate of East Stroudsburg University.
Jack Wilson is Chief Development Officer. Mr. Wilson is an experienced executive with franchise ownership, management and development experience in the alternative financial services industry. Mr. Wilson also enjoyed success in corporate leadership roles in finance, sales, and project management. He is responsible to oversee and participate in all franchise development activities. Jack is also the primary contact for independent check cashers seeking an exit strategy or to discuss the benefits of converting to a Family Financial Centers franchise.
David Jenkelowitz is Director of Operations and Regulatory Compliance. David has more than 35 years of experience in retail financial services and business management of MSBs. Prior to joining Family Financial Centers, David was a General Manager of a NYC based Independent check cashing business, overseeing day-to-day operations and managing 20+ retail locations. He has also developed training manuals on check cashing and money handling along with enforcing check cashing policies and procedures. He’s a professional member of the Association of Certified Anti Money Laundering Specialist (ACAMS) and is certified in AML/BSA Compliance. He’s active with the state chapters associated with the Financial Service Centers of America (FiSCA). David will be responsible for overseeing all aspects of operations and compliance across the network of Family Financial Centers.
Steven Normington serves as Family Financial Centers’ Corporate Legal Counsel. Mr. Normington is responsible for reviewing Family Financial Centers’ internal vendor contracts and preparation of the company’s franchise disclosure document. He is instrumental in working with all departments to ensure in the integrity and adherence to our franchise system. Mr. Normington also handles all of Family Financial Centers’ franchise litigation. Mr. Normington is a graduate of Temple University’s Beasley School of Law & Fox School of Business, as well as Elon University – School of Communications.
Edie Erhardt serves as Franchise & Marketing Administrator for Family Financial Centers. Edie works alongside the entire FFC staff, assisting with the processes and procedures for new franchisees as well as working with current franchisees on a daily basis. Prior to joining FFC, Edie worked at AAMCO Transmission Systems, Inc. for 30 years, most recently as Assistant to the COO, working with both the Operations and Marketing Departments.
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Initial Phone Introduction
Plus other steps based on qualifications