Paul Eckert, Founder and CEO of the company, is a sought-after business consultant, turn-around specialist in general business disciplines and is recognized as a leader in the franchise industry. He is well-respected as an innovator, championing the use of technology, branding, and marketing long before the industry recognized the value of these systems. Mr. Eckert is a member of the International Franchise Association’s Franchise Relations Committee and has been a featured writer for several franchise and financial industry publications, including Cheklist Magazine and Franchise World. His vast experience includes the United Services Group, Midas International, Sparks Computerized Car Care, and Speedy Muffler King. Mr. Eckert has filled roles including President and COO, Regional Manager and Vice President of Operations. He specializes in growth, development, training, and creating cutting edge business models that meet the needs of advancing technology. Mr. Eckert has been a senior executive in the franchise industry for over 25 years. He is also the founding member of several other business endeavors. Mr. Eckert attended the University of Pittsburgh where he completed the coursework for the Joseph M. Katz Graduate School of Business Young Executive Program.
Ken Parsons, President of Family Financial Centers, has been an executive with the company for the last ten years. In his role as President of Family Financial Centers, Mr. Parsons oversees construction, real estate, vendor and banking relationships. Mr. Parsons also has vast experience in acquisitions within the alternative financial services industry such as the purchase, lease and sale of the commercial real estate associated with the financial centers. Prior to his current roles he was a sales professional bringing more than seven years of experience in the product and service industries, working for Canon Solutions America Inc and Paychex Inc. He is a graduate of East Stroudsburg University.
Jack Wilson is Chief Development Officer. Mr. Wilson is an experienced executive with franchise ownership, management and development experience in the alternative financial services industry. Mr. Wilson also enjoyed success in corporate leadership roles in finance, sales, and project management. He is responsible to oversee and participate in all franchise development activities. Jack is also the primary contact for independent check cashers seeking an exit strategy or to discuss the benefits of converting to a Family Financial Centers franchise.
Jennifer Haban is Vice President of Operations and Regulatory Compliance. Ms. Haban joined Family Financial Centers after a sixteen-year career Benefit Consulting, Operations and Compliance. Ms. Haban has a strong background in mentoring, developing operations standards and best practices with an emphasis on maintaining compliance. Jennifer is responsible for Operations, Compliance, Training and overall Marketing needs of Family Financial Centers and its Franchisees while stressing the importance of excellent customer service.
Michael Shelton serves as Family Financial Centers’ Corporate Legal Counsel. Mr. Shelton is responsible for reviewing Family Financial Centers’ internal vendor contracts and preparation of the company’s franchise disclosure document. He is instrumental in working with all departments to insure in the integrity and adherence to our franchise system. Mr. Shelton also handles all of Family Financial Centers’ franchise litigation. Mr. Shelton is a graduate of Penn State University and Roger Williams University School of Law School.
Andria Mackereth has served as our Office Manager since October 2017. Ms. Mackereth previously served as a Project Administrator at Phoenix Language Services in Bensalem, Pennsylvania, from August 2016 to October 2017. She worked as an Internet Sales Associate at Faulkner Buick GMC in Trevose-Feasterville, Pennsylvania, from February 2014 to August 2016. She served as a Marketing Manager for Bertucci’s in Bensalem, Pennsylvania, from May 2012 to February 2014. In her role as Office Manager with us she implements administrative systems, manages administrative projects and coordinates marketing communications. Ms. Mackereth is also a licensed notary public in Pennsylvania.