What Our Franchisees Say

Our experience with Family Financial Centers has been superb. Ken and his team have been very helpful and are a phone call away if we ever have questions. During our installation and on-site training, they were always thinking one step ahead and helped us transition into their system smoothly. FFC and their staff are professional, easy to work with, and have gone above and beyond to help grow my business. I can’t thank you guys enough for everything!

We opened our doors on February 4th of 2014. I closed on my acquisition the first of February and Family Financial started the construction that evening. Over the next 2 and half days we rebuilt the store, changed the imagine, set up all the systems and received our Brinks delivery.

The team continued the process of finding glitches and fixing them while training the staff and improving their skills in processing new business. While it was sad and scary when they left on Friday they have stayed in constant contact with me and staff to answer questions, problem solve, continue the training and most importantly be supportive.

It is great to have Family Financial as partner in my business……..THANKS!

“We recently purchased a check cashing business under the franchise of Family Financial Centers. Although it is early in the process, we couldn’t be more pleased with the help provided to us by everyone at FFC. They helped us find the right store at an attractive price and managed the due diligence and the entire purchase process with the seller. Prior to the purchase, we were fully trained by them in the workings of the business and navigated the credentialing with all regulatory bodies. We simply couldn’t imagine entering this highly regulated business without a franchisor. Fortunately for us, we had a franchise company that goes the extra mile to ensure that we are comfortable in all aspects of the Money Service Business including compliance, business infrastructure, training and vendor relations.”

Thanks!
Peter Hofbauer
Paterson, NJ

My wife and I were looking for a franchise business that would allow us to assist and work with people who needed and appreciated good quality service. After 28 years in Corporate America, it was time for a change. We wanted to run our own business and relocate at the same time (Michigan to Florida). We spoke with the Development team about the opportunity of purchasing an existing location and expanding the services currently offered. The Family Financial Centers team was very professional and helpful in assisting us to reach a final decision. It was a pleasure to work with this wonderful, energetic team of professionals. They were knowledgeable about the business and assisted in negotiating the purchase of our store, while preparing us for the new challenges ahead.

Next came our trip the corporate headquarters for training and we met the entire corporate team that would support us in our new business. Ken and his Operations team were great to work with and available whenever we needed help. They traveled to our store in Naples for the first week of our opening and provided additional training. The banking and vendor support were outstanding during the process of learning our new business and providing GREAT CUSTOMER SERVICE. Marisa and I can definitely say we made the right choice with Paul and his team at Family Financial Centers!