Our experience with Family Financial Centers has been superb. Ken and his team have been very helpful and are a phone call away if we ever have questions. During our installation and on-site training, they were always thinking one step ahead and helped us transition into their system smoothly. FFC and their staff are professional, easy to work with, and have gone above and beyond to help grow my business. I can’t thank you guys enough for everything!
My name is Renetta Leverett and I recently made the decision to transition to Family Financial Centers after being with ACE Cash Express for approximately eighteen years (since 12/1996). The support I received from Family Financial Centers during my transition period was truly outstanding. Someone was always available to provide assistance when needed. I received excellent customer service assistance in filling out forms and in getting all of my questions answered. I want to specially acknowledge Ken and Frank for going beyond my expectations in helping make my transition to Family Financial Centers a very smooth one. This has been a wonderful experience and I’m more than glad that I made the decision to become part of Family Financial Centers.
We opened our doors on February 4th of 2014. I closed on my acquisition the first of February and Family Financial started the construction that evening. Over the next 2 and half days we rebuilt the store, changed the imagine, set up all the systems and received our Brinks delivery.
The team continued the process of finding glitches and fixing them while training the staff and improving their skills in processing new business. While it was sad and scary when they left on Friday they have stayed in constant contact with me and staff to answer questions, problem solve, continue the training and most importantly be supportive.
It is great to have Family Financial as partner in my business……..THANKS!
After 25 years in the corporate world I decided I no longer wanted to work for someone else. I researched many business’s, both franchises and independents, and decided on FFC. From day 1 I knew I would be working with professionals who had a passion about their business and the success of their franchisees. From site location to buildout to opening they were with me every step of the way. Most importantly the support has not stopped since I opened. They are always there when needed and continue to help me grow my business by adding additional services. After 18 months I am glad I choose FFC and look forward to adding a second location.
“We recently purchased a check cashing business under the franchise of Family Financial Centers. Although it is early in the process, we couldn’t be more pleased with the help provided to us by everyone at FFC. They helped us find the right store at an attractive price and managed the due diligence and the entire purchase process with the seller. Prior to the purchase, we were fully trained by them in the workings of the business and navigated the credentialing with all regulatory bodies. We simply couldn’t imagine entering this highly regulated business without a franchisor. Fortunately for us, we had a franchise company that goes the extra mile to ensure that we are comfortable in all aspects of the Money Service Business including compliance, business infrastructure, training and vendor relations.”
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Initial Phone Introduction
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